Terms and Conditions

Terms and Conditions
Last Updated: 30/11/2024

Welcome to the Upgrace Skin & Body website. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website.

Upgrace Skin & Body provides information about our clinic, services, and treatments to users in Australia. The content on this website is for informational purposes only and does not constitute medical advice.

By using this website, you confirm that you are over the age of 18 or accessing the website under the supervision of a parent or guardian.

• The information provided on this website is not a substitute for professional medical advice, diagnosis, or treatment.
• You should consult with a qualified healthcare provider regarding any medical concerns before making decisions about your treatment.
• Results from treatments may vary depending on individual circumstances. No guarantees are made about specific outcomes.

a. Booking Appointments:

• Appointments can be booked online, over the phone, or in person.
• Confirmation of your appointment will be sent via email or SMS.

b. Cancellation and Rescheduling:

• Cancellations or rescheduling must be made at least 24 hours before your appointment.
• Late cancellations or no-shows may incur a fee as outlined in our cancellation policy.

c. Payment:

• Full or partial payment may be required at the time of booking, depending on the service.
• Accepted payment methods include [credit/debit cards, cash, or online payments].

• All prices listed on the website are in Australian Dollars (AUD) and include GST unless otherwise stated.
• We reserve the right to update pricing at any time without prior notice.
• Promotions and discounts are subject to specific terms and conditions, which will be detailed at the time of the offer.

• All content on this website, including text, images, logos, and design, is the property of Upgrace Skin & Body or licensed for our use.
• You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

You agree not to:

• Use the website for any illegal, fraudulent, or harmful activities.
• Interfere with the functionality of the website or access it through automated means.
• Submit false or misleading information.

We reserve the right to terminate your access to the website if you violate these terms.

Our website may include links to external websites for your convenience. We are not responsible for the content or privacy practices of these third-party websites. Access them at your own risk.

To the fullest extent permitted by law:

• Upgrace Skin & Body will not be liable for any direct, indirect, or consequential damages arising from the use of this website or our services.
• Our liability is limited to the re-supply of services or a refund, as per the Australian Consumer Law.

Your use of this website is subject to our [Privacy Policy], which explains how we collect, use, and protect your personal information.

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be resolved in the courts of Queensland.

We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on this page. Please review these terms periodically for updates.

If you have any questions about these Terms and Conditions, please contact us:

Upgrace Skin & Body

Address: Level 1, 6/13 Grice Ave, Paradise Point, QLD, 4216
Phone: 0422 226 186
Email: jenny@easeandelevate.com.au