Our Story

I'm a mum of two. Before that, I grew up in a home that wasn't easy, my family moved schools more times than I can count, and things at home were often chaotic, this moulded me into a person who sought spaces of calm, both internally & externally. 

My parents are Chinese and Vietnamese, and my grandpa was a TCM practitioner. I grew up hearing "eat this, it'll warm you up" and "eat that, it'll cool you down" long before I understood what any of it meant. Looking back, that's probably where my belief that healing isn't just physical, it's also about how you're cared for started.

After having my kids, life got hard in a different way. Somewhere in the middle of the stress and the sleepless nights, I looked in the mirror one day and didn't recognise the woman looking back.

That's when I found UpGrace.

Through experiencing the treatments and using the products on myself, I felt like me again. Not longer after, I took the business over, because I wanted every mum who walked through that door to feel exactly what I felt.

Coming from years in luxury spas, I believe results and relaxation were never meant to be separate things. So that's how we do things here: we slow down first. We make you feel comfortable and cared for. And then we get to work with advanced treatments; HydraFacial, Dermapen 4 Skin Needling, Jet Plasma, plus pregnancy & post partum massage, because I know first hand how much that transition into motherhood deserves care.

I've taught my whole team the same way. Relaxation first, results second, and above everything, making sure every woman who walks in here feels seen, cared for, and revitalised.

That's what lights me up. That's UpGrace.

Before starting my career in the beauty industry last year, I was an Early Childhood educator for 9 years. 

Although I loved caring for children and making a difference in their little lives, I always had a feeling deep down that I was meant to do something else. 

Eventually, I decided to chase a dream I had put aside for many years.

I think my passion for the beauty industry may have stemmed from my own experiences growing up. As a teenager, I struggled with low self-esteem and didn’t always feel confident in my own skin. 

Like many women, I went through puberty and all the hormonal changes that came with it, and I’ve continued to experience my own skin journey throughout adulthood. There has been plenty of trial and error over the years, learning what works best for my skin and most importantly, learning to feel comfortable and confident in it.

Alongside working in childcare, I would spend my weekends and time after work creating makeup looks on family, friends and myself. Eventually, this turned into paid work with clients. Seeing how confident and beautiful people felt after having their makeup done really sparked a question in me: "What if I could help women achieve that same feeling without relying on makeup?"

After spending some time working in a day spa following my graduation, I found myself seeing new clients day in and day out, but without really feeling a sense of connection or seeing the progress I wanted for their skin. I began asking myself what it was that I truly wanted from my career.

That’s where I found Jenny and UpGrace Skin and Body.

I believe it’s incredibly important to feel beautiful and confident in your own skin. Whether you’re pregnant, postpartum, struggling with self-esteem or simply navigating your own skin journey, everyone deserves to experience that feeling.

Being able to help other women feel confident through our advanced skin treatments has made me realise that I’ve finally found my purpose. I’m so grateful to be on this journey and I can’t wait to continue growing alongside Jenny and helping even more women feel confident in their own skin.